KEY BENEFITS
Device Repair
or Replacement
or Replacement
- Repair or replace up to 10 percent of iOS devices or repair up to 4 percent of Mac computers for any reason.
Global Onsite
Hardware Service
Hardware Service
- Onsite service for all covered Apple hardware as fast as the next business day.
Support for End
Users
Users
- 24/7 priority access to Apple Support for end users.
- Local language support during business hours.
IT Department-Level
Coverage
Coverage
- Includes one enterprise-level support incident per year.
- Mobile device management (MDM), security, and deployment technologies.
- 24/7, one-hour response for P1 issues.
- Access to the AppleCare Enterprise Portal to submit cases and review account activity.